Viveka Inc. (“Viveka”, “we”, “our”, or “us”) is committed to protecting the privacy and security of individuals who interact with our platform and services.
This Privacy Policy explains how Viveka collects, uses, discloses, and safeguards personal information.
Scope
This Privacy Policy applies to all Viveka products, websites, applications, and platform services operated by Viveka Inc., including the Viveka platform and related services.
Viveka operates as a technology platform that enables organizations and professionals to connect, collaborate, and access development services. Unless explicitly stated, Viveka does not directly provide coaching or professional advisory services.
By accessing or using Viveka services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information directly from users, automatically through use of our services, and from other lawful sources.
Information You Provide
Information you provide may include contact information, account details, professional or profile information, communications with Viveka, and billing or payment related information.
Examples may include:
- contact information such as name, email address, or phone number
- account and profile information
- professional background or credentials
- communications with Viveka
- billing or payment related information
Payment transactions are processed by secure third party payment providers. Viveka does not store full credit card numbers.
Information from Organizations
Organizations that use the Viveka platform for employee development programs may provide information about individuals who are invited to or participate in the platform. This may include basic contact information, organizational role information, or other information necessary to administer platform access and development programs.
Information Collected Automatically
When you interact with our websites or platform we may automatically collect certain information including:
- IP address
- device and browser information
- usage data and platform interactions
- log information and referring pages
This information helps us maintain the performance, security, and functionality of our services.
Cookies and Similar Technologies
Viveka uses cookies and similar technologies to support platform functionality, maintain secure sessions, analyze usage patterns, and improve user experience.
Users may configure browser settings to decline cookies, although certain platform features may not function properly without them.
2. How We Use Information
We use collected information to operate, maintain, and improve our platform and services.
This may include using information to:
- provide access to Viveka services
- create and manage user accounts
- facilitate coaching, learning, and development services
- process transactions and payments
- connect organizations with coaches and service providers
- provide customer support
- analyze platform usage and improve performance
- develop new features and services
- communicate important service updates and operational notices
- protect the security and integrity of the platform
- comply with legal obligations
We may also use aggregated or anonymized information for analytics, research, and product development.
3. Legal Basis for Processing (GDPR)
For users located in jurisdictions such as the European Economic Area or the United Kingdom, Viveka processes personal information based on:
- performance of a contract
- legitimate business interests
- compliance with legal obligations
- consent where required by law
Legitimate interests may include improving our services, maintaining platform security, and communicating relevant service information.
4. Sharing of Information
Viveka does not sell personal information.
We may share information when necessary to operate our services or comply with legal requirements.
Service Providers
We may engage trusted third party service providers that support the operation, security, and improvement of our platform. These providers may include infrastructure hosting providers, payment processors, analytics services, communications tools, and operational service providers.
Legal Compliance
We may disclose information when required to comply with applicable law, legal process, or regulatory obligations.
Business Transfers
In the event of a merger, acquisition, financing, or asset sale, personal information may be transferred as part of that transaction.
Protection of Rights
Information may be disclosed where necessary to protect the rights, safety, or security of Viveka, our users, or others.
5. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
When personal information is no longer required, we take reasonable steps to delete or anonymize it.
6. Data Security
Viveka implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no system can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
7. International Data Transfers
Viveka operates globally and personal information may be processed in jurisdictions outside a user’s country of residence.
Where required, we implement safeguards designed to ensure appropriate protection of personal information.
8. Your Privacy Rights
Depending on applicable law, users may have rights regarding their personal information including the right to:
- access personal information
- correct inaccurate information
- request deletion of personal information
- restrict certain processing activities
- object to certain uses of data
- request data portability
Requests may be submitted using the contact information below.
9. California Privacy Rights
Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
These rights may include requesting access to personal information collected about them and requesting deletion of personal information.
Viveka does not sell personal information.
10. Children’s Privacy
Viveka services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to delete such information.
11. Third Party Links
Our websites may contain links to third party websites or services.
Viveka is not responsible for the privacy practices or content of those third party services.
Users should review the privacy policies of those services independently.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our business practices.
The updated version will be posted with a revised recent update date.
Continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Viveka Inc.
info@viveka.world
www.viveka.world